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Wednesday, 17 January 2018

Patient, my dear… “La pazienza”…

Today we all use the Internet in one way or another, and social media is very important for most of us to communicate with friends, and the rest of the world. When I moved here I wanted to have a fast Internet so I actually can sit by the computer and surf and chat and download anything without thinking of how much data I use. It is also important for my work, of course.

The story of the Italian Internet…
My Italian are still not good enough to communicate (sadly, but working on it!), so I got help from one of my Italian friends to order Internet for me, and to make sure it will be fast enough so I can use it for streaming without the squares and all the waiting. After saying “sì” or “no” on the phone by signal from my friend, I finally agreed to sign a contract for Internet. We made an appointment 14 days later to connect my apartment to the fibre and really fast Internet… “Wow, I will really soon be able to use Internet and finally catch up with some of the episodes from my Netflix series!”, I thought. Well… as you may have guessed out of the title of this little article, I needed to wait a bit more.

Lets see if I remember it all. First time my friend made a mess, so we needed to reschedule. It can happen. The next time the technician had some trouble and could not come. Ok, so we are even. The third time the technician didn't have the right key for the box. What the hell, you are working with this every day, and you don't have the right tools? The fourth time the technician did the connection in the outer box, and used the rest of his two hours to look for the box inside. When he finally found it he was out of time and he needed to reschedule. The fifth time the technician looked for signals in the box, and he found non… 150 metres of cable from the box to my apartment was missing, so once again - reschedule! So far I am writing three months of waiting…